SHIPPING & RETURNS
SHIPPING & RETURNS
Thank you for shopping with Africa Forever Clothing we appreciate your business. Immediately after completing your order and checked out, we begin to process your order. Please allow 1 business day for us to completely process, package and ship out your order to you. We use USPS, sometimes Fed-ex, or UPS for all our shipping needs and we ship anywhere in the US, PR, US Virgin Islands, Europe, and most international major cities. Shipping costs vary depending on your address and the method you choose at checkout. Customer is responsible for all shipping fees and cost.
- Domestic Shipping: Anywhere in the US, PR, Hawaii, US Virgin Island
*Regular mail $6.26 for small box (small box include 1 hat 1 tee, or any 2-3 items fits this box) 4-6 business days depend on your zip code and address.
*Express 1st class mail $ 7.70 for medium box (box include any 3-5 items and up) 2-4 business days and based on your zip code and address.
*Flat rate priority shipping: 2-3 business days anywhere in the USA, PR, and US Virgin Islands. Priority small box $ 8.45, medium box $ 15.50, large box $21.90
Once shipped, transit time averages 2-5 days. Tracking will be sent to you through the email address provided at check out for domestic shipments. Orders are shipped Monday-Saturday unless the item is on Pre-Order, back-order or out of stock Orders placed on the weekend and select holidays are processed immediately the next business day.
- International Shipping: We ship to most European countries, Major cities in Africa and the Caribbean.
Please allow average 1-2 business days for us to process, package and ship your order. Once shipped, transit time averages 7 days and up to 3weeks to most international countries but due to COVID and limited transportation shipping may delay. Tracking is available for international shipments to most countries, but not all. Orders ship from the US: VAT, duties, taxes (if any) are not included in international shipments. All applicable custom fees, taxes and duties are the sole responsibility of the customer. For more information on customs and duties charges, please contact your local customs office.
- Regular international mail anywhere Europe $24.50 please allow 2-4 weeks.
- Regular intl mail to the Caribbean & most major African Cities $ 34.50 please allows 2-4 weeks.
- Priority international mail $ Small $39.40, medium box $80.60 up to 20lbs, large box $105.15 this applies to most European countries.
- Small $40.15, medium box $ 85.60, large box $111.35 this rate applies to mostly Africa and the Caribbean.
UNDELIVERED SHIPMENTS:
Many companies will tell you all sales are final, and they are not responsible for lost or stolen items. Africa Forever Clothing sees things differently. We will work with you closely and as best to resolve this issue making sure you are happy, satisfy and get what you paid for.
In the instance that USPS tracking states that your package has been delivered but you have not received your items, please allow 1-2 additional business days for the delivery of your item(s) After that time, if you still have not received your package, contact us africaforeverclothing@gmail.com Your order will be reshipped, or we will provide you Store Credit. A refund will not be issued.
RETURNS
We carefully check all merchandise and make sure it is up to standard before we package and ship, so you do not end up with defective product. If at all you somehow receive a product from us that you are not happy with, please email us quickly and we will be happy to resolve this issue. If at all for any reason you must return anything to us, we will work with you to resolve this issue and mail it out to you at no shipping cost.